Policies, in plain language

These terms form the agreement between you (the "client") and ALI RABEEA MEDIA LTD("we", "us", "ALI RABEEA MEDIA"), a company registered in the United Kingdom (company no. 17327556) and operating from Iraq. Our registered office is Flat 15 Aneurin Bevan Court, 55 Coles Green Road, London, NW2 6EE, United Kingdom. By booking a service or paying an invoice, you agree to them.

What we do. We provide digital video-editing services — short-form edits (Reels, Shorts, TikTok), commercial and promotional edits, motion graphics and related creative work, as described on the Services page. We also sell ready-made digital products — project files, sound libraries and similar downloadable packs — through the Store; those are governed by the Store & Digital Products section below. We do not sell hardware, financial products, or guarantees of audience or revenue.

Eligibility. You must be at least 18 years old (or have a legal guardian agree on your behalf) and able to enter a binding contract. If you order on behalf of a company, you confirm you are authorised to do so.

How an order forms. Prices and descriptions on this site are an invitation to discuss, not a binding offer. A contract forms when you place an order and we confirm we can deliver it. We may decline or cancel an order if we cannot verify your details, if the work would breach these terms or the law, or if the requested content falls outside what we edit.

Availability. Capacity is limited and clearly signposted on the Services page. When we are fully booked, ordering is closed rather than left open — you will be invited to join the waitlist instead of being able to pay for work that cannot be started. If an order is somehow placed while we are unable to deliver, it is refunded in full immediately.

Scope of work. We specialise in clean, family-friendly advertising. Our final mixes are built on voiceover and custom sound design rather than stock or licensed music, and we do not take footage featuring revealing clothing or suggestive content, or projects for alcohol, tobacco, gambling or adult products. The full list is published on the Services page and you confirm your project fits it when you check out. If a project turns out to fall outside this scope after payment, the order is cancelled and refunded in full within 3 business days — no deductions, and no work begins in the meantime. If you are unsure, ask before ordering and you will have an answer the same day.

Order confirmation. Payment reserves your slot; it does not start the work. Every order is reviewed and confirmed by us within 24 hours, and only then does production begin. This window exists so that any mismatch is caught and refunded before either side has invested time.

Your responsibilities. You agree to provide accurate details, supply your footage and brief promptly, respond to review requests within a reasonable time, and use the delivered work lawfully. Delays caused by late footage, missing information or slow feedback extend delivery timelines accordingly.

All prices are shown in USD on the Services page and at checkout. The price shown at the time you order is the price that applies to that order.

How single videos are priced.Talking Head, AI Cinematic and Voice-Over & Graphics are priced on the finished length of the delivered video — not on the amount of raw footage supplied. Each order is made up of two parts: a fixed setup fee covering the work every project requires regardless of length (brief, project setup, revision rounds, exports and delivery), plus a per-second rate for the finished video:

total = setup fee + (per-second rate × length in seconds)

Current rates: Talking Head — $15.49 setup + $1.15 per second (so a 30-second video is $49.99); AI Cinematic — $9.99 setup + $2.20 per second (so a 30-second video is $75.99); Voice-Over & Graphics — $19.49 setup + $1.85 per second (so a 30-second video is $74.99). Both components are whole cents, so every total is exact and nothing is rounded. You choose the exact length at checkout and the itemised total is displayed before payment — the amount charged is always the amount shown.

Advertised prices. The headline price shown for each single video is the price of a 30-second video, stated as such wherever it appears. Shorter and longer videos are charged by the formula above, and the exact total for the length you choose is always displayed before payment.

Packages. Each package is a one-time purchase covering 30 days of work— it does not auto-renew and there is no ongoing subscription. It includes a set number of videos at defined lengths — videos of 15 to 40 seconds and AI Cinematic videos of 15 to 30 seconds — so the scope covered by the recurring charge is fixed and known in advance. The "compare" figure shown alongside each package is the cost of that same month of work bought as individual videos at the published single rates, calculated on 30-second videos and 22-second AI videos; it is a factual comparison, not a former price. Creator: $274.99/month versus $308.35 bought individually; Business: $549.99/month versus $616.70 bought individually. Social media designs are included at no charge. Work beyond the stated scope in any month is quoted separately and only proceeds with your approval.

Length limits. Talking Head 15 sec to 1 min 30 sec; AI Cinematic 15 sec to 1 min 30 sec; Voice-Over & Graphics 15 sec to 1 min 30 sec. Videos outside these ranges are quoted individually. Length is measured on the delivered cut. If the final video differs in length from the order, the difference is agreed with you before delivery — you are never charged more than you approved.

Rush delivery. Rush delivery is optional and adds 30% to the video price, calculated on the video only and never on any extras. It moves your order to the front of the queue for delivery within 24 hours of the brief and footage being complete. If a rush deadline is missed for reasons on our side, the rush surcharge is refunded in full.

Optional extras. The following may be added at checkout, each charged as a separate line: Extra revision round $9.99; Organised project files $19.99; Extra aspect ratio $6.99. Extras are optional, never applied automatically, and are shown in the itemised total before payment.

Package extras. Project files and extra aspect ratios may be added to a package and are priced per video: you choose how many of that package's videos each extra applies to, up to the number of videos it contains (AI videos included). Project files are discounted 30% inside a package. Because a package is a one-time purchase, extras are charged once alongside it and never recur; they are shown as separate itemised lines on the checkout page and on the receipt before payment. The social media designs included in each package are free and are never sold as an extra.

Starter pack. The Starter pack is a one-time purchase, not a subscription, and nothing recurs after it. If you move onto the Creator or Business package within 30 days of the Starter pack being delivered, its value counts towards that package.

Discount codes. Where a discount code is issued, it is single-use unless stated otherwise, cannot be combined with another code or offer, has no cash value, and cannot be exchanged or withdrawn.

AI Cinematic revisions. The included revision rounds cover the edit itself — sequencing, timing, grading, titles, text and sound. Generating replacement scenes carries a separate production cost and is therefore quoted and approved by you before any such work begins.

We may update prices at any time; changes never affect an order already placed and paid. Prices are exclusive of any taxes, currency-conversion costs or bank fees that may apply on your side — those are your responsibility. If a price is displayed in obvious error, we may correct it and confirm the correct price with you before starting work.

Payments are processed securely by Stripe. We never see or store your full card details — they are handled directly by Stripe over an encrypted connection. Charges appear on your statement as ALI RABEEA MEDIA LTD.

When you pay. Projects are paid in advance, or on the milestone schedule agreed in your brief, before delivery. Packages are a single payment covering 30 days of work; nothing is charged again automatically.

Accepted methods.Major credit and debit cards, plus Apple Pay and Google Pay where available through Stripe. By paying, you also agree to Stripe's own terms and confirm you are authorised to use the payment method.

Everything we sell is digital — nothing ships physically. For commissioned editing work you receive a private review link for feedback, followed by the final files to your cloud storage (Google Drive, Dropbox or similar). For Store packs, delivery is an immediate download and is described in full under Store & Digital Products.

Timelines. Single videos are delivered within 1–3 days of your order being confirmed and your footage and brief received, or within 24 hours if rush delivery was purchased. The delivery clock starts at confirmation, not at payment. Packages run to a schedule agreed together at the start rather than a per-video deadline, and all package videos are delivered within the 30-day window unless a longer schedule is agreed in writing. Your exact dates are fixed in the brief before payment. Public holidays and any delay caused by late footage or feedback are not counted. If we foresee a delay, you hear about it immediately with a new ETA — and if a deadline marked critical is missed for reasons on our side, you are entitled to a partial refund.

Formats. Finals are delivered in the aspect ratios and codecs agreed in the brief (typically MP4/H.264, or ProRes and project files on request). Once delivered, please check the files against the brief promptly.

We keep this fair and simple, and we explain every step of the refund process below.

Before editing starts (typically within the first 24 hours of your order, before any work has begun): cancel for any reason and receive a 100% refund, no questions asked.

After editing has started: if you cancel mid-project, the refund is pro-rated for the work not yet performed. Work already completed and delivered is non-refundable.

If a delivery misses the brief: your package includes revision rounds to make it right — a revision covers timestamped notes on the current cut, within the originally agreed scope. If, after all included rounds, the work still does not match the written brief, you may request a partial or full refund; each request is reviewed within 5 business days.

If a project falls outside our scope of work: you receive a full refund within 3 business days, whether the mismatch is spotted by you or by us. Nothing is deducted and no explanation is needed beyond the mismatch itself.

What isn't grounds for a refund: a change of mind about an already-approved cut, requests beyond the agreed scope, or results outside our control (for example, how a platform performs or how an audience responds).

How to request one: email alirbye1218@gmail.com or message us on WhatsApp with your order details. Approved refunds go back to your original payment method through Stripe, usually within 5–10 business days depending on your bank.

Every order on this site is a one-time payment. Nothing on this site is a subscription: no card is stored for future billing, no amount is ever charged again automatically, and there is therefore nothing to cancel or unsubscribe from.

Single videos can be cancelled any time before editing starts for a full refund (see Refunds for mid-project terms).

Packages cover 30 days of work from one payment. Cancel before work begins and you are refunded in full; once work has started the pro-rated terms in Refunds apply to whatever has not yet been delivered. When the 30 days end the arrangement simply finishes — if you want more work, you buy again whenever it suits you.

This section governs everything bought from the Store. It sits alongside the rest of these policies; where the two differ, this section wins for store purchases, because a file you download instantly and a video we edit for you are not the same kind of sale.

1. What the Store sells. Ready-made digital products — editing project files, sound libraries, templates, AI skills and similar downloadable packs. Each is a one-time purchase of a finished file: not a service, not a subscription, and not a commission. Nothing recurs, no card is stored for future billing, and there is nothing to cancel later. What a pack contains is itemised in full on its own product page before you pay.

2. Price and currency. Prices are shown in USD on each product page and at checkout, and the price displayed is the exact amount charged. Prices are exclusive of any taxes, currency-conversion costs or bank fees that may apply on your side. If a price is displayed in obvious error we may correct it and confirm the correct price with you before the sale completes.

3. Payment. Payments are processed by Stripe. We never see or store your card details. Charges appear on your statement as ALI RABEEA MEDIA LTD.

4. Delivery. Delivery is immediate and digital. The moment your payment clears you are returned to a page carrying your download link, and the same link is emailed to the address you paid with so nothing is lost if you close the tab. Download links stay valid for 30 days. If yours expires, or the email never arrives, email alirbye1218@gmail.com with your order reference and we will resend it — there is no charge for this and no time limit on asking.

5. What you need in order to use a pack. Each product page states the software, versions and skills the pack requires. Checking that before you buy is your responsibility, and not owning the required software is not a fault in the product. If you are unsure whether a pack will work for you, ask us before ordering and you will have a straight answer the same day.

6. Your licence. Buying a pack gives you a non-exclusive, worldwide, perpetual and non-transferable licence to use it. You may use it in your own projects, personal and commercial, with no limit on how many; use it in paid client work, including work you are commissioned to deliver; and modify, rebuild and adapt anything inside it. You may not resell, reshare or redistribute the pack or any file within it; include its files in a template, preset or asset bundle offered to others; or publish it anywhere others can obtain it without buying it. In short: build whatever you like with it, for yourself or for clients — just do not hand the pack itself to anyone else. Every pack also ships its own LICENSE file; where that file adds detail specific to the pack, it applies alongside this section, and the two are written to agree.

7. Ownership. The licence above is what you receive. Copyright and all other intellectual property in the packs remains with ALI RABEEA MEDIA LTD. Work you create using a pack is yours.

8. Your right to cancel, and why it ends at download. If you buy as a consumer, you would normally have 14 days to cancel a distance purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Digital content delivered immediately is treated differently: at checkout you tick a box asking us to begin supply at once and acknowledging that, by doing so, you lose that 14-day right. We record the moment you tick it against your payment. Until the download begins the right still stands — so if you have paid but not yet downloaded and you change your mind, tell us and you are refunded in full. This paragraph does not apply to purchases made by a business.

9. Refunds on store purchases. You receive a full refund if a file is missing, corrupt or will not open; if the pack is materially different from what its product page describes; if you were charged twice for the same pack; or if you have not yet downloaded it and ask to cancel. Refunds are not given because you changed your mind after downloading, because you did not have the software the product page listed, or because you would prefer not to learn how to use it. Email alirbye1218@gmail.com with your order reference; every request is reviewed within 5 business days and approved refunds go back to your original payment method through Stripe, usually within 5–10 business days depending on your bank.

10. Updates and availability. We may improve a pack after release. If we do, anyone who already bought it can ask for the updated version at no charge. We may also withdraw a pack from sale at any time — withdrawal never affects the licence to a copy already bought, and we will still resend your file on request within the support terms above.

11. Support. Support covers getting the pack into your hands and open on your machine: a broken link, a file that will not extract, a missing item. It does not cover teaching you the software the pack runs in, or adapting a pack to a specific project — that is commissioned work, and is quoted through the Services page.

12. No guaranteed outcomes. Packs are tools. As with everything else on this site, nothing here promises views, reach, engagement, revenue or any other result — see our disclaimer and limitation of liability, which applies to store purchases in full.

Your final video. Once your order is paid in full, you own the final delivered video and may use it however you like. Until full payment, all work remains our property.

Footage you supply.You confirm you own, or are licensed to use, all footage, images, music, logos and other material you send us, and that our editing it will not infringe anyone's rights. You remain responsible for the content of what you supply.

Licensed assets.Where a project uses stock footage, music, fonts or effects that we license, those carry the provider's own licence terms, which pass to you with the deliverable. We don't transfer rights we don't hold.

Portfolio use.We may show excerpts of completed work in our portfolio, showreel and social channels — unless you ask us in writing to keep your project private, and we'll honour that.

You agree to use our services and the delivered work only for lawful purposes. We will not create or edit content that is illegal, infringes third-party rights, or is hateful, deceptive, sexually explicit, or otherwise harmful. Beyond the law, we also keep to the published scope of work — a house style rather than a judgement, and one we state openly so nobody wastes their time or money.

We may decline or stop a project — and, where work has not been delivered, refund accordingly — if a request falls outside this policy. Abusive behaviour toward us or our team may end a project without refund of work already delivered.

This section explains what our Journal is, how it may be used, and how the newsletter works. It is separate from our paid services: the Journal is a free, public resource and does not form part of any purchase or contract.

1. What the Journal is. The Journal is our free content library. It publishes educational material about video editing, short-form and commercial content and related craft — including written articles, illustrated guides, image carousels and downloadable files such as PDF guides, checklists and templates. New items are added over time. All of it is published by ALI RABEEA MEDIA LTD for the benefit of creators and business owners.

2. Free and informational — no purchase, no paywall. Everything in the Journal is free to read and download. No payment, account or subscription is ever required to access it, and nothing in it is a paid product or a sales offer. Where a piece links to our paid services it is clearly a link, not a condition of using the free content.

3. Educational purpose only — not professional advice. Journal content is general information for learning, not tailored advice for your specific situation, and it does not create any client relationship. You are responsible for how you apply it. For advice on your own project, contact us or engage our paid services.

4. No guaranteed outcomes. Any techniques, examples, figures or case studies in the Journal are for education and illustration only. They are nota promise or guarantee of views, reach, followers, engagement, revenue, sales or any other specific result. Outcomes depend on many factors outside our control — your product, audience, timing and each platform's own systems — as set out in our disclaimer and limitation of liability, which applies fully to the Journal.

5. Accuracy and updates. We aim to keep content accurate and useful, but it is provided "as is" and may become out of date as tools and platforms change. We may add to, edit, unpublish or replace any Journal item or resource at any time without notice, and we do not warrant that any file will remain available indefinitely.

6. Third parties and brand names. Any product names, company names, brands or platforms mentioned belong to their respective owners and appear purely as illustrative examples. Their use does not imply any affiliation with, sponsorship by, or endorsement from those parties.

7. Ownership and permitted use. All Journal content and free resources — text, designs, images, carousels and files — remain the intellectual property of ALI RABEEA MEDIA LTD unless stated otherwise. You may read, download and share our free resources unmodified for personal or professional use, with attribution kept intact. You may not resell them, place them behind a paywall, remove our branding, present them as your own, or use them to train automated or AI systems, without our written permission.

8. External links. The Journal may link to third-party websites or tools for convenience. We do not control and are not responsible for their content, availability or practices, and a link is not an endorsement.

9. Newsletter — how it works. You may optionally subscribe to receive Journal updates by email. Subscribing requires your explicit, opt-in consent (an un-ticked box you choose to tick). We use your email address onlyto send new Journal content and occasional free resources; we never sell it, and never share it for anyone else's marketing. Emails are sent on our behalf by our email provider (Resend) purely to deliver these messages. Sending is occasional, not spam.

10. Unsubscribing and your rights. Every newsletter email includes a one-click unsubscribe link, and you can opt out at any time — we act on it promptly. You can also ask us what data we hold, request a copy, or request deletion, by emailing alirbye1218@gmail.com. See our Privacy Policy for how we handle personal data generally.

What we collect.The details you choose to share — your name, email, and the project brief and footage you send — used only to communicate with you and deliver your order. When you check out, Stripe's payment page also asks for a short description of the video and, optionally, a WhatsApp number and social handle; these reach us with your order so we can start without a round of back-and-forth, and are used for nothing else. We may also collect basic, non-identifying analytics (such as page views and browser type). This site does not run advertising trackers, and any cookies used are limited to making the site work.

Payments. Card details are collected and processed entirely by Stripe over encrypted connections and never touch or get stored on this website. Stripe's handling of your data is governed by its own privacy policy.

Your footage. Files you send are used solely to produce your deliverables, stored securely during the project, and deleted on request after final delivery.

Who we share with. We never sell your data. We share it only where needed to deliver the service — for example, Stripe for payments and Resend for sending email, including any newsletter you opt into — or where required by law. We keep your data only as long as needed for the project, the newsletter while you stay subscribed, and our legal obligations.

Your rights. Ask any time what data we hold about you, request a copy, or request deletion — email alirbye1218@gmail.com.

No guarantee of results. We put craft and care into every edit, but we cannot and do not guarantee any specific outcome — views, followers, virality, engagement, sales or other business results depend on many factors outside our control (your product, posting strategy, platform algorithms and audience). Nothing on this site is a promise of performance.

Platform dependencies. We are not responsible for third-party platforms (social networks, storage providers, payment processors) or for changes, outages or decisions they make that affect your content after delivery.

Limitation. To the extent permitted by law, our total liability for any claim relating to a project is limited to the amount you paid us for that project. We are not liable for indirect or consequential losses, such as lost profits or reputation.

Any discount or promotional offer states its conditions — scope, expiry date and eligibility — where the offer appears. Promotions cannot be combined with one another unless explicitly stated, have no cash value, and cannot be exchanged or withdrawn. Where a discounted order is refunded, any code used is treated as consumed.

These policies are governed by the laws of England and Wales, where the company is registered. Any dispute that cannot be resolved directly will be subject to the courts of that jurisdiction. If any part of these policies is found unenforceable, the rest continues to apply.

We may update these policies to keep them accurate and compliant. When we do, we'll change the "last updated" date at the top of this page. Continuing to use our services after an update means you accept the current version.

Questions about any of this? Reach us on WhatsApp, at alirbye1218@gmail.com, or through the Contact page — we reply within 24 hours.